Wet Weather Policy
1. The coach will make the weather call 1 hour prior to the start of the class.
No deferments, refunds, or waiver of fees will be offered for lessons affected by inclement weather.
The definition of inclement weather is as follows:
- Lightning with thunder which can be seen from the pool location (whether or not accompanied by rain)
- Heavy downpours (without thunder and/or lightning) resulting in poor visibility of the pool floor
- Lightning warning by NEA
- Any situation deemed dangerous, hazardous, or posing a safety risk to our students/users of pool facilities
2. Lesson will be conducted as per schedule in the absence of lightning risk and heavy downpours.
3. No make-up lessons or refunds will be offered to students absent due to wet weather.
Public Holidays
1. There will be no lessons on public holidays.
Payment
1. Payment for the month is to be made in full before your child’s 1st class starts.
2. Payment shall be made on the 1st of every month.
3. Payments made are non-refundable and non-transferable.
4. Payment can be made via Cash or PAYNOW/PAYLAH.
5. Student’s full name must be reflected in the reference when payment is made.
6. Prorated fees will be made available for parents who make known their travel plans 1 month in advance.